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“AWFUL FOR LETTINGS AND SALES”

written by PaulineBailey on 19/10/2018

RENTALS:

We used Peter Alan firstly to manage our property on the rental side before using them on the sales side. The rental side was dealt with through the Cardiff office where there is a huge communication problem. Messages left for them were not returned so it was always us who had to ring back again and again, I cant remember the number of people we dealt with. If someone left Peter Alan we were never told that a new person would be dealing with our property.

SALES:

Peter Alan had 7 months in which to sell our property, the feedback from one viewing was that the house was out of their price range! Whey did Peter Alan show people around who cant afford the property in the first place! When we decided it was time to place the property with another estate agent, we were told by Peter Alan that we would have to wait 28 days before we could do this as per the contract! We had never received this part of the contract, as the member of staff we were dealing with at the time failed to send it to us!