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“Villa pico del puig,Rosales.”

Written on: 15/10/2018 by Keithcoleman1 (1 review written)

We stayed at this villa from the 4th - 18th September.we met the rep with the keys and she told us that she was taking photo of electric meter and would also take photo of meter when we left.we were later informed that we were being charged 35euros for use of electric.i have never been charged before.when we were inspecting amenities we found that there was no iron or ironing board.we were told that in 8 years no one has ever asked for an iron.l find that hard to believe.also there is no microwave which I feel should be there in a so called fully equipped kitchen.then there is the outside cooking area which looks very nice but when it rains which it did quite heavily while we were there, all the furniture got soaked where the roof is leaking very badly.when we phoned the Rep she was having none of it so we left all the flakes of paint and plaster on the floor so when she collected the keys she couldn't deny it but said that the owner was waiting for the insurance company to settle so he could repair it.also the fuses kept tripping for no reason.the washing line is so badly broken that the line has a "thousand "knots in it and the frame kept collapsing .the mop is useless as there is nothing on the top of the bucket to wring the mop out.if you are English then forget the television.99% foreign need a degree in I.T to work it.if you are a bit wobbly on your legs there are17 steps from gate to front door.we were charged 20 euros per person for linen but only had 1 set for 2 weeks.on day of leaving we cleaned the villa and left it spotless and even washed the towels.when we smuggly showed the rep how clean it was she replied "I've seen worse".very rude.and finally it took me a day over the 2 week time scale to get my deposit back but in fairness after a week and half I did send them wrong bicc code but did quickly correct that.but still had to wait a few more days for my money.would I recommend this villa to anyone?the answer is a big no.

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