written by viney655 on 23/12/2005
Good Points
None
Bad Points
Bad service, delays, entertainment system rubbish.
General Comments
We flew with British West Indies in October to Trinidad, the crew made you feel as if they were doing you a favour by serving you. The flight was late due to the incoming air craft being late. No wheel chair for my wife so we had to wait for over two hours, then two members of staff had an argument in front of every one. The return journey was delayed for three hours, due to ground control not giving permission to move from the work shop where it was having a new door seal fitted after a truck hit the door, the whole thing was a joke from start to finish. Oh it was the first time I have had to pay for my drink on a long haul flight, would we fly with this company again? Not on your life.