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“Madeira is a spectacularly beautiful island; however,...”

Written on: 15/09/2010

Madeira is a spectacularly beautiful island; however, we went with and I can not recommend the company. On our final night we were placed in a hotel that was a dump. My son and I had separate rooms. His had an unflushed toilet and a used tampon. Need I say more? (Mine was similarly dirty.) I bought 2 rooms at a lovely nearby hotel and e-mailed portugalwalks immediately explaining the situation and saying I would like a refund for that portion of the trip. I was e-mailed back but it was not until weeks later, I was told that I needed to explain to the portugalwalks dumpy hotel why I would not stay refund. So definitely go to Madeira but seek out a different company! There are other companies doing independent hiking trips in Madeira.

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