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“DON'T DO THE SAME MISTAKE THAN ME: DO NOT USE...”

written by Lizaaaag on 11/10/2018

I used Sharegift.com to raise money for a colleague farewell. Here are the reasons why you should NOT use sharegift.com

1) Unless you contact and threaten the support team, the founds are NOT transferred from your money pot to your PayPal account.

After having collected about 500 dollars online, I wanted to transfer it on my PayPal account. I couldn't. I was supposed to wait 48 hours, but nothing happened after 48 hours. Neither after 72... neither after 4, 5 days....

Then tried to contact the support team, by phone and by email. Nobody would answer to me by email. ONE person, located in the UK, takes messages and that transfer it to the owner of the company. This person doesn't work for sharegift.com, she works for a company that TAKES messages for the company (and some others).
- The company apparently relies on ONE person: the owner. And this is it. So if the owner is not answering the phone (which was my case for 4 days), you are screwed.
- In my case - if was only after one week (and lots of threats) that I was finally able to collect the found.
- This is NOT acceptable. I wonder how the company is still open and hasn't been reported. I will make sure to report it.

2) Lots of charges
- An example: My colleague contributed to $10, he was actually charged $10.45! And I (as money pot organizer) finally receive $9.35, which means that they take 1.1%...11%!!!!

3) A non-secure website
I recently tried to connect to Sharegift.com through my Facebook account, and a banner clearly says that the website is not secured.

In conclusion: Using sharegift.com has been a nightmare - the most awful service I have ever received.
Please DON'T DO the same mistake than me: Don't use this website !!!!