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“They changed their Terms and conditions so I couldn't...”

Written on: 20/02/2011

They changed their Terms and conditions so I couldn't get a refund. When I ordered (just before Christmas) their Terms and Conditions stated I could return as long as I hadn't washed the items. When they arrived they were obviously cheap prints that I was not happy with and decided to return. I followed their instructions and just after Christmas their Terms and conditions changed so I couldn't get a refund at all. I paid them 40 pounds, sent the items back, they never replied to my emails and never paid me a penny back! Unbelievable. I know whay people don't like shopping online. Next time I'll visit a shop!

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