written by deepakbs on 25/09/2007
Bad Points
The laptop arrived one week late.
General Comments
The laptop that I ordered from SVC Direct arrived one week late.
I had asked for a VAT reclaim form, since I was leaving the UK. They promptly sent me the form.
I got a stamp on this form in the airport before leaving the UK, and sent the original form back to SVC for then to credit me with the VAT money. But SVC just refused to do it. I made several international phone calls, sent several emails, and every time they said they were doing it. Finally, after 2 - 3 months, they are inaccessible, no website, nothing, They have vanished.
I have lost £155, and so much money in making those international calls.
Can somebody please tell me, how do I get my money back now? Please...