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“I have been having serious problems just booking a day...”

Written on: 11/04/2011 by VT2103 (1 review written)

I have been having serious problems just booking a day in with treatme they are completely shockingly poor!!

Rung once and was advised to call back on the 1st April for June dates, I did was then told to ring back on the 4th April, I did still no June dates advised to ring back end of the week, rung back on the 8th no June Dates available ring next week, rung on the 11th April no June dates asked to speak to the manager not allowed they dont speak to customers, perhaps because treatme provides them with no customer service skills what so ever. When I pushed and said I have only one free avauilable weekend and June and therefore would like to book now she asked the date and said she would ring me back, well she did one plus point to them and she could offer me a June date for 8:00AM, seeing asI live a 4hour drive from Stafford this is not very usefull for me, when I explained this and said so can I know July dates she simply replied with I dont know them you only asked for that day and asking her to find out she said she wasnt able too!

This is before I have even got to the day, I dread to think how poorly organised these will be if they can barely organise a sales team to take bookings!

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