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“Appalling customer service!”

written by oneoff691 on 11/09/2018

Which I'd done a bit more research on this atrocious company before purchasing from them. It took 3 emails from me before I got a reply (I was worried that they'd gone bust) and this went no way at all to sorting the issue (elliptical trainer not powering up). There reply was total bull-crap, claiming the late response was due to staff shortages and that they were sending replacement power packs (which they never did). I've now given them a deadline to contact me and sort the problem or I'll contact trading standards!
AVOID THIS COMPANY!!

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