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★☆☆☆☆

“Getting blood out of a stone would be easier”

Written on: 09/09/2018 by Countryfile (1 review written)

My pension matured over a year ago, and I have been trying to extract my money ever since. The first problem is that my pension was originally with Friends Life, and Aviva took that over. But it seems that they did not give Friends Life customers the same benefits Aviva customers, and so I was unable to access any Aviva plans. It took several complaints to unearth this fact. They also have the uncanny ability to answer simple questions with several more complicated questions. And then messaging system is so well encrypted that it is impossible to read their messages. And just Things off their investment performance is absolutely abysmal. Whilst I have been trying to extract my money its value has actually reduced. I can’t think of another company, at any time, which has given me worse customer service. They are absolutely the pits. If you are considering investing your pension money in Aviva I have one simple piece of advice. Don’t!

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