written by stardog32 on 16/05/2010
They're a con. They cold call you and try to get you to pay to remove a non-existent virus from your PC. Just do a bit of searching to find out more about this company. The sooner they go out of business the better. Sometimes they take your card details and claim they won't charge you anything, that it's just for ID, but then they charge you anyway.
There are plenty of great local PC repair shops - use one of them where if you have a problem you can get Trading Standards or the police involved. If you have a dispute with the Nerd Support, you will be out of luck because they're based in India and you won't have any legal recourse.