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★★☆☆☆

“Robotic staff.”

written by kpf1309 on 25/08/2018

I recently stayed here as a night stay because of my job; in which i travel the length and breadth of the U.K. Let me state firstly that i have no points of complaint about the setting. It is a very nice setting,pleasant on the eye and with ample parking. A few slight moans about the room. Firstly, dirty marks on the soap bottles, left by the previous tenant which i had to clean off before use. Secondly, a toilet that was not properly secured to the floor and simply would not flush without numerous applications of the handle.The bedroom itself was nice.Comfortable and well equipped. So, the main reason for my very poor rating. Well, that is simply because of the attitude of the reception staff. There were three of them when i arrived and it was very clear that none of them wanted to deal with me. Robotic, unfriendly and disinterested. Not what you are looking for after a thirteen-hour drive. On leaving the following morning the one attendant was hardly any better. A very unenthusiastic thank you ; that seemed to be the hardest thing that person had to do all year. So, in summery, i told the office not to book me in here again when i am next in this area.

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