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★★★★☆

“So Far - Very Good”

Written on: 23/08/2018

FAR EAST TOUR & CRUISE - Made an initial email enquiry and received a response to my question within 35 minutes. Had further questions and again received another response within 40 minutes. After thatt we spoke on the phone to finalise and make a booking for a package with tours, hotel and a cruise. Dealt with a man who was very helpful. Have only paid the deposit at this time, but have checked the booking via the cruise line website and it is all correct and correct cabin no, etc. Obviously we have yet to receive all documentation, but ATOL was sent immediately. Had a few points to raise on the itinerary but these have been acknowledged and will be corrected further down the line as its too far ahead to book flights as trip is more than one year away. Will be interested to see if all arrives on time, etc., but I have no reason to think that it wont at this poin in time. I read the online reviews prior to booking and, whilst there were a couple of negatives (as there always will be) the vast majority were positive and the man I dealt with had been mentioned in several as delivering good service. So far, I too am impressed.

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