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★★☆☆☆

“Badly Managed - Belsize Park”

Written on: 05/08/2018 by Gideonu1971 (1 review written)

This place it totally disorganised and run badly!
After calling a week ahead to book a table for 8 people outside as I knew it would be hot, we arrived on the evening to be told that the table that was set up and reserved outside (place setting for 10) was not our table and that we had been shafted and moved to an indoor table. Absolutely pathetic.
I told them that I was not going to be put inside as my booking was confirmed for outside.
Also I called them an hour before to put the order through so we could eat and leave quickly. the lady repeated the order twice to which I confirmed.
When we arrived she said she had not put the order through in case she got it wrong and then had to repeat it to my for a third time. Unbelievable!!

This place could do with some people that actually know what they're doing!

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