written by on 05/08/2018
After happily paying the deposit of the car with my debit card, got to the car hire office to be denied it as I don't own a credit card (nowhere in the booking process is this pointed out). As a result I was to paid double of the money for the same vehicle, that just in the case I pass an online credit check, which for some reason nobody explained me I didn't, no matter I have never had any payment delayed or I have enough savings to buy the whole car. As a result the holidays with my partner were completely ruined. I din’t help to the situation the fact that a family that arrived at the car hire office as the same time as we did went through the same hell, being denied the car they had already booked. Worst experience ever, avoid like pest!