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“I have bought from Quicklens twice before - no problems. ”

Written on: 24/01/2011

I have bought from Quicklens twice before - no problems.

I ordered contacts in November, it is now the end of January and I still have not received them!!! Not only that, they are not responding to any of my messages or emails!

I would NOT recommend using Quicklens - over 2 months after payment, and still no lenses or customer support - they might be the cheapest online, but they are definitely NOT reliable, and the fact that there is no phone support is frustrating when they won't reply to emails.

I would recommend paying a bit more, and choosing a company that offers phone support, not just email support. I'm not at all a happy or satisfied customer, and even if the issue is resolved at this point, I won't purchase from Quicklens again.

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