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“The car provided for rental was in very poor...”

Written on: 11/10/2010

The car provided for rental was in very poor condition, bordering on unroadworthy. I doubt that the vehicle would have passed any formal check. As an example, applying the foot-operated parking brake would not hold the vehicle on anything but the levelest of gradients. The first time the wipers were needed, the rubbers were incapable of clearing the windscreen and there was no feed from the washer fluid reservoir. On pulling into a gas station to manually clean the screen and fill the reservoir, this was found to be cracked. Any water put in merely went straight through to the floor! The back door seals often fell out when the door was opened and had to be pushed back into place. The 'freeze' placed on the credit card to cover collision damage waiver was most inconvenient and was perhaps more than the whole vehicle was worth!! In short - we would never hire from these people again.

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