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“I used this review site to decide whether to make an...”

written by SuebyDoo on 23/06/2010

I used this review site to decide whether to make an order with this company. I was slightly suspicious that all the recommendations were so high bu decided to go with it anyway.



I made my order for 2 custom lab made dental trays for £99. They sent me 2 sets of generic "boil in the bag" dental trays and I have been unable to contact them again since.



I have sent several emails and left several messages but I have had no response. All of the other reviews talk about the very helpful customer service helpline open until 11pm. Before you make an order I suggest you call this customer helpline and see what response you get. I've called it numerous times and get an answer machine every time.



Also, before I ordered I look for "happy smile reviews". This was the only site I found reference too. Since I made the order and have had such a rubbish response I have conducted a more thorough search and found reference here:
REMOVED BY MODERATOR



These reviews are much more along the line of the experience I have had.



Happy smile prices and service seemed almost too good to be true. I took the risk and found that it was.

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