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“Just had our conservatory completed by Canterbury...”

written by Barders1938 on 30/03/2011

Just had our conservatory completed by Canterbury Conservatories Limited. Ordered December 2010 finally completed 22nd March 2011. Totally agree with other reviews on this site. Customer service is non-existent, plenty of false promises but rarely a call back. They are issuing with the order an insurance backed guarantee with Consumer Protection Association (CPA) which we duly sent off after completion and this morning we have received a letter from the CPA stating they are no longer a member and application is declined. Tried phoning 01283 814587 - now non-existent and their freephone number is a different company - Vital Energy - Guarantee not worth paper printed on. Assume they have now gone out of business - sorry for anyone who have not had works completed. Have contacted Trading Standards in this regard. Not had final receipt for monies paid nor have they answered our letters regarding their service.

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