Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
12353963

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆
WRITE A REVIEW

“Excellent service let down by installation”

written by ynMcGarry1960 on 18/07/2018

Anglian are top drawer and there is nothing in their service which takes away from this. But the installation pushes it down.

So, mine was a difficult case bc having agreed the specs in January I needed my freeholder's permission to go ahead. It was then that a legal dispute erupted and to their credit Anglian just stood back and waited.

When the legalities were completed I let Anglian know and quick as they could my windows were put in to manufacture and an installation date agreed. The 6 month+ delay was all at my end.

Then the installers arrived and I wasn't so happy. They were efficient and polite which was great. They also put a dust sheet over my bed but when they left I still found brick dust on my bed. Then a few days later I discovered "filling foam" down the side of some furniture next to a window.

Worst of all they decided, without asking, to turn off my storage heaters. It takes about three days to get them fully fired up which is why I had them on (yes, even in this heatwave!). This was jyst unforgivable.

So 5/5 for everything up to the installation, but 3/5 overall.

Was this review helpful? 0 0