written by 25Coyne on 17/07/2018
I ordered a prom dress for my daughter- It arrived 2 weeks late, when I emailed them they told me to be patient! Quality is awful and its not as described on website-I sent photos to show its faulty and they have refused a refund. I can only get a refund if I return the dress CHINA ( I thought I had purchased the dress from London-as per google!) If I return the dress to china they will still only offer a 40% refund- The postage will cost me £15/20 Their customer service is shocking. The payment method on their invoice to me is PAYPAL. I paid by debit card - Please do not buy from this china based company - they are conning people of their hard earn money. I have contacted the bank and I am try to get a chargeback - I Hope everyone who has been treated this way gets their money back. And I urge everyone to stay away from this awful company.