Report Abuse

“the worst logbook loan company in history”

written by justaskcarl on 11/07/2018

I can only advise you to stay away from this company, i called to pay my bill, they took my card details and said transaction was unsuccessful, 3 times they did it, Then i check my bank statement and see all 3 transactions had come out my account, at first they denied all knowledge of it, i told them i had the proof in the bank statements, allpayments to CRATIVE FINANCE, i was spoken to extremely rudely by a man with an aggressive tone, i sasked to speak to the manager and he informed me he was not just a manager, he was the director of the companyy! What a way to run a business. absolutely awful. I have contacted my bank to claw the money back they stole, i am also going to the ombudsman, as they did nothing to fix the situation, never mind an apology, and to be verbally attacked by the owner of the company is outrageous, I am appalled by Motorkitty. UPDATE this company just gets worse, when i call them, all my numbers get transfered to an answermachine that says. Thankyou for calling, all our people are dealing with other telemarkerters, we have put you call in a queue that will never be answered, heres some terrible music while you wait, This is not a professional company, they are childish, do not take responsibility, and point blank refuse to sort everything out, while i was on the phone to my bank, the company rang my mobile screaming at me saying i should not be calling the bank, the bank person heard this and thought it was terrible, Natwest refunded me my money, This company needs to be closed down