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“Bought this phone for my daughter for Christmas. Had...”

Written on: 06/05/2010

Bought this phone for my daughter for Christmas. Had to get a replacement by the end of December, as it had stopped working. Always struggled to charge it up. Last month the charger connector broke. Orange shop unable to help us, Orange customer support ptomised a replacement next day. Failed to arrive. Just called again and now told that we are not entitled to a free replacement.

I will not buy an Orange phone again. Although this phone appeared good value at the time of purchase, it has been nothing but trouble.

I will be buying a new, non-Orange phone today.

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