written by bertief on 05/06/2009
Good Points
Best On price
General Comments
It has been 7 days since I ordered on bike outlet, although the funds were taken from my account I was given no information about whether or not the product was in stock; there was no reply to my emails until I phoned after 5 days to find my order was out of stock but should be in stock the day after. Only after the phone call did I receive any emails.
Since then I have heard nothing and am still waiting for my order to be delivered or even dispatched.
Lack of communication /
Misinforming website information