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“I bought a return ticket to Zimbabwe in September 2010...”

Written on: 22/01/2011 by Sandyle (1 review written)

I bought a return ticket to Zimbabwe in September 2010 through Travelcheap UK and the price and service was good. My flight was cancelled due to the Air Zimbabwe airport strike. I had travel insurance but Paul from Travelcheap told me not to go that route as Air Zimbabwe would refund the whole fair. I then booked my return flight to Zimbabwe with Travelcheap on Ethiopian Airlines and paid for this new ticket in full. Air Zimbabwe have confirmed to me that they refunded Travel cheap in full BUT I only received GBP406 AND THEY WILL NOT REFUND ME THE OTHER GBP306. They do not reply to my e-mails and when I phone them (from Zimbabwe) they put the phone down on me. DISGUSTING PEOPLE!

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