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“What a dreadful mower! The pull starter handle broke...”

Written on: 11/07/2010

What a dreadful mower! The pull starter handle broke after a couple of days. The plastic top cover fell off a week or so later, and won't fit back on. After 12 months, the front wheels have splayed out. And then the push bar/handle broke. Mountfield now won't replace the mower because it's over 12 months old (even though it's still in warranty), and won't fix the splayed front wheels (saying I've caused this myself somehow!) Their customer services are apalling ... they don't reply to emails ... their MD is rude and patronising. AVOID MOUNTFIELD MOWERS LIKE THE PLAGUE!

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