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“Had to wait nearly 8 weeks for my glasses. I chased...”

Written on: 23/04/2011

Had to wait nearly 8 weeks for my glasses. I chased them via email and phone and was told a pack of lies and make believe delivery dates each time. In the end I was told I would be given a 10% discount on shipping for the inconvenience - never had this!!! Emailed to ask about it, was told it was on their list to do but still 5 weeks on no goodwill refund. Disgusting to promise shipping dates, be constantly chased then promise a discount which they have no intention of giving

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