written by on 26/02/2011
Definitely cannot recommend to buy sunglasses from directsunglasses.co.uk.
I had ordered two pairs of Oakley Gascan S sunglasses from www.directsunglasses.co.uk (Accuity Ltd.) in Nov. 2010 - received the first pair after a few days, but never the other pair. After countless calls (being told that they were 'temporarily out of stock but were already ordered and would come in next week'), and after 4 months of waiting, I asked them to refund the value of the missing pair.
NO SURPRISE, after another 2 weeks, the refund has not been made to my account.
Sending them emails is pointless, they never reply. Calling hasn't proved to be fruitful either, I got only lame excuses but still no outcome.