Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

12085957

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Deception and dishonest”

Written on: 28/06/2018

Booked a weeks walking holiday 10 months in advance and paid a low deposit of £25. Then had major spine surgery preventing me from doing much walking without assistance (12 months of physio). When we tried to cancel the booking with 8 months still to go, they refused and wanted another £145. They then requested medical certificates which would cost more than £145 to get from my consultant. They would not accept the evidence I had available which was extensive.We phoned the owner of the cottage directly who told us not to pay and that the week in question had already bee re-booked. Now Cottage 4 you or cottages.com as they now call themselves are taking us to court. The conduct of Cottages.com has been disgusting and I would never use them again.

Was this review helpful? 0 0