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“Delay releasing money to recipient after cashing...”

Written on: 26/06/2018

Walmart assured me that MoneyGram was taken at all Walmarts in Canada - untrue. MoneyGram outlet at Drug Mart in Chilliwack BC cashed 1 transfer and refused to cash the 2nd, insisting on e-transfer to bank acct. Such a transfer caused 4-5 business day delay. Now asserting it is under review.

MoneyGram's help desk, in Hondurus no less, asserted that it was under review. So, I called the Drug Mart to adk what the issue was. Got certain amt of runaround but staff finally asserted that the money had been transferred to Bank Account. But checking with my friend who had checked with her bank revealed no transfer yet. As of 2 hours ago. 7 days and transaction still not done.

I think MoneyGram is fraudulently delaying transactions to hold on to cash. Why? They can lend money at high interest rates, for overnight or one day loans. So they keep cash, make money and eventually pay up.

This rating system needs to have a 1/2 star or maybr 1/4 star rating option. Never again. Definitely sticking with Western Union. Question I have is why is Walmart doing business with this bunch. Kickbacks maybe?

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