written by Karin70 on 15/06/2018
I just upgraded from a free Avast antivirus software to a paid version. After installing the paid version I kept getting messages I was still not safe and need to add additional coverage to protect my computer. I feel like they are nickle and diming their customers every step of the way. How do you sell an antivirus program that comes in multiple parts to ensure safety while browsing? I called customer service to ask what it would take to be safe and their explanation made no sense at all. Don't use them. I am sorry I did.