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“Only thing worse that the product is the customer service!”

Written on: 10/06/2018 by Crash.UK (13 reviews written)

Purchased this washer dryer over 2 years ago and have to admit it was the worst choice ever!
The washing side has no issues but the dryer, well that is a joke.
Yes it dries clothes on a long cycle but items like jeans and shirts come out so tangled it’s ridiculous.
Jeans have creases so pressed in my Bosch iron would be proud of them and subsequently struggles to remove!
On shorter cycles like a 15 minute dry, a pair of dry jeans put in to reduce creases prior to ironing come out with huge wet soaked through patches! What is wrong with this machine?
I've never spent so much money on a washer dryer and did so believing Bosch was a top name but after this experience I'd never buy another Bosch product. My previous washer dryer cost a fraction of the price beat this hands down. Wish I'd repaired it rather than replaced it.
Unfortunately i waited just over the 2 year warranty to complain so after contacting Bosch they offered to send an engineer at MY cost! It seems Bosch think the results this washer dryer produces is acceptable and when i stated that i cannot afford to throw more good money after bad, they just ignored and not been heard from since!
Totally had it with Bosch and this white elephant.
Machine cost £800 and lasted not even 2 years, 100% not fit for purpose
I purchased Bosch due to its reputation, but after this never again!

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