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Written on: 07/06/2018 by GregIreland (1 review written)

Booked in here for new pads and discs and two new tyres. They fitted my pads and discs but then I was told they had a problem getting my tires. After waiting two weeks, I asked for a refund and told them I need new tyres ASAP. I was told that wasn't a problem and my refund would be granted. Two weeks later and I am still waiting. I keep phoning and am told the paperwork has been sent to head office and I should get a refund soon. When I asked for head offices number to make a complaint, I was told they don't accept phone call for complaints! I have still been offered no solution and no refund. I truly believe they are hoping I forget about it and they can keep my money, many reviews on Google say the same thing. Kwik fit changed my tyres the next day, I can highly recommend them.

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