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“Only latest 13 months”

written by BosunBob on 07/06/2018

We purchased a sofa and two rise and recline chairs total £3500 in 2014
About 13 months the two chairs became lumpy and uncomfortable
We phoned head office to be told sorry out of guarentee
We padded the chairs but the time has come to buy a new suite from someone else
The sofa has hardy been use.
Today we asked out local charity shop to collect, they came this afternoon to check what we had,
One of the chairs does not have a fire safety label on, and never had one. Therefore the charity cannot take away.
We phoned HO to be told it's to late now, we can't help you..
We believe that their furniture is over priced and they are unhelpful when we had a problem .
08/05/2018

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