written by on 30/05/2018
Range Cooker delivery. Firstly I received a call to say that there was no one home which is untrue, I don’t even think they managed to ring the door bell! Upon arrival the 2 men refused to take the cooker beyond the front door and said that were only obliged to deliver the item to the front door and not inside the property. This is total nonsense as you asked me to send you various measurements and photos of the stairs. The reason they refused to take the item into the property is because they had to carry the cooker up the stairs and between the 2 of them they didn't have the common sense to work out how to do this and they were basically too lazy to carry it any further than the front door. They actually said that the cooker was too heavy for only 2 men to carry which is total nonsense. These 2 men (one in particular) were incompetent, lazy and pathetic. My husband had to go over to the property and demand that they take the cooker up the stairs and with his help and basic instructions the cooker was up the stairs in minutes. I am furious that we had to basically carry the item up the stairs ourselves with the very reluctant assistance of your 2 so called "delivery men". These 2 men represent your company and not in a good way.