written by Delaneyhl1989 on 22/05/2018
May 2016 bought a new Hymer motorhome. Lowdhams,Huddersfield had it for 1 week because the 3pin plugs were the wrong way round.It took them 1 week for a habitation check, they had it for another week for an airbag fault. When I went to collect they told me that they couldn't fix it and that I would have to take it myself to a Fiat dealer.It then took 6 weeks to obtain the parts.
Last week 5 days after the warranty had run out I had a problem with the step not returning . I phoned Lowdhams and asked as I had lost 9 weeks of warranty, as a gesture of good will would they look at the step, and was told abruptly by the service department that the DO NOT DO GOODWILL.
I thoroughly agree with a previous reviewer ,they never return phone calls ,totally inept, and once they have your cash their customer attitude changes.
I wish that I had read this review site before dealing with them.