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★★★★★

“Smooth process, helpful customer service - highly...”

written by katherinecalnan on 14/05/2018

I had a great experience working with Voovit, and particularly with the person I dealt with who helped me every step along the way. She was exceptionally responsive to my many questions, and helped keep things moving along quickly. The guides and emails sent included all the information I needed, so the process was very clear. The delivery itself was extremely quick - I received the items to Amsterdam within 3 days of them being picked up in London. Unfortunately, the delivery courier's tracking system went down, but she proactively called them and let me know when she confirmed my boxes would be delivered that day.

The service is definitely an amazing value for the money, so I'll continue to recommend it to my friends who are moving or just shipping lots of items.

The one small inconvenience is that they cannot tell you what time on a specific date they will pick up or drop off the boxes, so just be prepared to be flexible and take a day off work (or arrange to have things picked up and dropped off from offices).

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