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“TERRIBLE! Similar story to other review - I ordered...”

Written on: 07/08/2010

TERRIBLE! Similar story to other review - I ordered the Purity plant arrangement for a funeral.

Delivery tracking was unavailable via the HDNL courier website! Finally arrived in a box, no gift packaging- It was upside down, earth/dirt everywhere, flowers/plants squashed under the pot - it's completely ruined + unsalvageable!

Basically we had to rush out to Homebase to get a suitable alternative at short notice!

Complained to John Lewis and received refund, but overall I would NOT recommend this service! Awful disappointment. I'll stick to Next in future.

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