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“OK Until The Meltdown”

written by firebyrd on 26/04/2018

Been with TSB for a while, was going okay till the recent system meltdown which left millions of customers unable to their accounts.
tried to resolve the issues at various branches but they don't have many they are all closing down.
you could be on the phone for an hour then get cut off. When you did get to see a branch adviser they didn't care. Closed my accounts as most people were unable to their accounts for over a week due to malfunctions.
There was no apology or any attempt to keep me. NO ONE CARED

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