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★★★★☆

“vanilla all around - but nice and cheap, and reliable”

Written on: 25/04/2018 by Jingleman (1 review written)

A good basic service. The main issue is that not all ETFs that you read about in the media are available via the iweb platform. Neither are the staff motivated to suggest alternatives. Worse, I had been investing in one ETF that reduced in value; I tried to buy more shares but iweb had suspended that particular security. I had a problem with some poor service from an incompetent operator but I complained and the manager reviewed the recording of the phone call and paid me a small sum in compensation. It is run by the Halifax so you have the reliability of a strong brand behind the offer. Taking these issues on the chin, I am happy with the service that I get for a very low cost. High charges can really have a bad effect on your wealth. Hurry now and save pounds.

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