written by Jayleenw84 on 12/04/2018
They took over a year to get our mortgage sorted. Had at least 8 separate case handlers. They were continually asking for paperwork that had been supplied on multiple occasions. Subsequently lost out on 2 properties.
Once it was out of their hands, sale only finalised when I did all the legwork.
Losses of £10k+ because of their incompetence.
I strongly advise that you save £2.5k and do it yourself. More hassle than they are worth.
Pretty sure all the other reviews about them that give 5 stars are done by fake accounts or staff.