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“only wanted to inform of pets death”

Written on: 27/03/2018 by humerusscootering (1 review written)

most horrid experience, been with petplan for years and years and yesterday I have had to put down my beloved pet of 17 years down. I called petplan to inform them. instead I got a person who was more interested of telling me that they needed my email address (which they already had!!) and how he needed to to go into my account to cancel my renew no sympathy or empathy and when I asked to speak to manager he realised he was in trouble and tried to put me off. Great service petplan NOT!!!!

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