written by James717 on 23/03/2018
I have email exchanges and correspondence to back this up, so this review about the store/company is really and am NOT writing the review because am upset, its just due to all the promises which DO NOT EXIST.
You don't deliver as promised or keep to your words despite deposit being paid and you don't care about your customers as claimed on your website and previous reviews. JUST BE HONEST AND INFORM CUSTOMERS AS IT IS.
Ordered items more than 3months running, promised to receive items within 8weeks, nothing delivered neither even a phone-call or follow-up, have to be the one chasing and eventually my emails are NOT being replied too.
I understand delays might happen? call your clients and keep them updated rather than ignoring and lying with promises of future dates which nothings comes out of when the promised DD arrives.
I Would urge caution when approaching this store and be prepared for the worst and great DISAPPOINTMENT. shame on FCI Furniture. As I write this review? still NO word or contact from the store and guess another conning misleading lying consumer store.
I am available for contact, so everything have written is real.