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Written on: 21/03/2018 by ann54 (1 review written)

Their communication seemed great to start with. However they said they couldn't offer a rate until the funds were transferred into their account, but said they could offer 2-5% better than the bank rates. The actual rate offered was lower than the bank rate at the same time, and significantly lower than a spot rate from a competitor (OFX) obtained 2 minutes later. When I questioned the rate offered and pointed out it was lower than the bank rate they actually told me they couldn't offer rates as good as the banks. I am not a happy customer and do not recommend torfx.

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