written by on 05/09/2010
I bought a Dyson animal as I have a cat that leaves hair everywhere. When I first had it it was really good but now it is useless. Human hair and cotton etc gets tangled around the turbo head, the telescopic hose will suddenly collapse when using it and is very hard to unlock. The suction is now next to nothing and there seems no reason for it. I have been on my hands and knees using the stair tool attached to the hose but still it dosen't pick everything up. When the turbo brush was working it didn't pick up anything that was bigger than a crumb and would flick things about. There is also no up to the edge cleaning and the hose kinks. Thought about buying spares but they are so expensive it would be cheaper to buy a new vacuum cleaner (but not a Dyson).