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“Flight experience”

Written on: 09/03/2018 by MummyTina (1 review written)

I flew from Heathrow (London) to Accra on 7th February 2018 and my experience was excellent. I was the last passenger to board the plane with my husband due to a delay at the immigration at Heathrow. As I had already checked in I asked the immigration officers to call the flight crew to inform them of the delay but I was told they didn't have the facility to alert the crew. Consequently, I held up the plane. One can imagine how embarrassing this was when I finally boarded the plane and I offered my apologies but the crew were so understood. Being vegetarian, I understand I should have ordered my meal online but did not do so when booking my flight online. However, the stewardess was so helpful and did her best to find me an alternative meal which I am very grateful for. She was polite, caring and appeared to have all the qualities that I expect from a good airline stewardess. I cannot fault any of the crew members as they all demonstrated good and caring approach in how they assisted us. Coincidentally, I met the entire crew at the hotel that I was staying and I was able to express my appreciation to the pilot and the entire crew who had delivered a very good service to me and my husband the day before. All I can say is please keep up the good work as it is appreciated!!! God Bess.

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