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“Won't recommend”

written by jwHicks442 on 21/02/2018

I spoke with a guy, very friendly staff however...

I am not happy with the product and service that was afford to me and my family.
I understand that they have to make commition by forcing sales at a high price...i would of thought travelling to France would be a bit cheap

I was travelling to France 3 adults and 2 kids and a 2 month old baby.... I booked for 3 days and 2 nights however I was offered a late flight arriving 7pm and an very early flight which I had to leave the hotel by 5 am in the morning. It was a big struggle especially with an newborn baby.. the kids did not get to eat breakfast at the( hotel explores in paris) breakfast started at 7am

I asked for a later flight in advanced there was nothing they could do which is a big lie unless i pay £1000 for a later flight complete joke.. I felt I was badly treated by this company and they did not give out any form of quality...

We did not get our full 2 nights and 3 days which means I did not get my money's worth for my trip... we spoke to the manager he was no help at all either all they cared about is price price price.. not customers needs or satisfaction.

I will not recommend them to anyone at all...i was not satisfied with my trip not one bit the kids did not even get a chance to go swimming or play in the play area at the hotel as we visited the park for the one day we had then had to leave the hotel 5 am.

The hotel was horrible dirty and small for a family size bedroom, all they offered ; free breakfast which was bread bread and more bread, English breakfast you had to pay for which I don't understand why they give free breakfast with your package and you can't even get an egg for free... wouldn't recommend the hotel either.

My first trip to France Travel center I did not enjoy, thank you for that!