written by RossPiper on 17/02/2018
Horrendous. I'm so angry I have been suckered into this. I only just read all the reviews and so many people have had the same issue.
Use DHL for delivery service so have no control, unable to deliver to a work address when the office is open all day. Claim that the recipient was not there even though they are there at work all day and were waiting for the delivery. Do not notify you or get back to you with information on where or what is going on, the woman on the phone couldn't wait to get rid of me and stated they she would contact both myself and the delivery company via email and this never happened. Trued to call back later with no success. They then ask you three days later to go and collect from a pickup address which is on a "attempted delivery card" that was not left at the address for valentine's Day flowers. Then refuse to refund. Laughable, do not use this company you will be very disappointed, you are better off burning the money. They probably wear masks when conducting business.