written by Cookchicks on 14/02/2018
We recently purchased a folding camper from Highbridge, David could not have been more helpful, getting us a great deal. Having taken delivery and a very thorough handover, off we went to try it out. Unfortunately we discovered immediately we had made a huge mistake and this style of camping was not for us. Disaster! We returned to Highbridge half expecting them to say hard luck, but absolutely not. The fantastic lady worked her socks off finding us someone in authority we could talk to about returning the folding camper and exchanging it for a new caravan. Another person stepped up and offered us the very best possible deal and organised the purchase of the caravan we wanted. He made what could have been a very difficult transaction for us a pleasure. We are delighted with the excellent customer service shown to us by these members of staff and the general friendly atmosphere we have experienced at Highbridge Caravans and have no hesitation in recommending their sales and services.