written by on 12/02/2018
AVOID, AVOID, AVOID!
Worst service I have ever encountered. At no other stage than the initial call (waited 2 weeks) have I felt confident in their ability to complete simple communication. On numerous occasions I have had to personally get involved with my buyers solicitor, local council and a developers solicitor. All due to the excuse of no one is answering emails or calls. However, they all answered immediately to my requests. I honestly feel completely let down that a simple (selling a house 2 years old) exchange (as advised by solicitor) has taken 4 months and is still not complete. I have strongly recommended to the estate agent who recommended them to change their policy. To add to that the estate agent even got involved due to the disgraceful level of service.
AVOID AT ALL COSTS.